# Can you change your email?

**URL:** <https://forum.nameberry.com/t/can-you-change-your-email/480501>\
**Category:** All About Nameberry\
**Created:** [May 2, 2026, 10:43pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501 "2026-05-02T22:43:43Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 2, 2026, 10:43pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/1 "2026-05-02T22:43:43Z")

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Hi, I wasn’t sure whether to message a mod to help me answer this so I just decided to ask here instead.

When I made this account three years ago I was stupid and decided to put my school email (as I was 15 and didn’t have a personal email yet for some reason) and now I’m graduating and will lose access to the email i registered under in a couple of months - I will be very sad if I lose access to this account and was wondering if there was any way I could change the email address this account is under? TIA!

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**Author:** ![EagleEyes](https://forum.nameberry.com/user_avatar/forum.nameberry.com/eagleeyes/32/16252_2.png) [@EagleEyes](https://forum.nameberry.com/u/EagleEyes)\
**Post date:** [May 2, 2026, 10:50pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/2 "2026-05-02T22:50:24Z")

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I had to update my email a while back and I was able to do it on the main site and then it updated on the forums automatically. It’s under Account \> Manage Account

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**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 3, 2026, 1:03pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/3 "2026-05-03T13:03:01Z")

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thank you so much!!!

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**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 3, 2026, 1:06pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/4 "2026-05-03T13:06:33Z")

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i’ve done that, and i got an email with a confirmation code but i’m not sure where to input said code on the website to confirm the new address?

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**Author:** ![lagoon\_moth](https://forum.nameberry.com/user_avatar/forum.nameberry.com/lagoon_moth/32/165885_2.png) [@lagoon\_moth](https://forum.nameberry.com/u/lagoon_moth)\
**Post date:** [May 3, 2026, 8:17pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/5 "2026-05-03T20:17:12Z")

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that’s odd, what does the email say exactly? when i tried it, it told me it would send me a link to click to confirm the new email address, but is it different for you?

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**Author:** ![searose](https://forum.nameberry.com/user_avatar/forum.nameberry.com/searose/32/166398_2.png) [@searose](https://forum.nameberry.com/u/searose)\
**Post date:** [May 3, 2026, 8:55pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/6 "2026-05-03T20:55:14Z")

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I have a problem with this!

When I change my email, it says to click the confirmation link I receive by email. But I receive a code that needs to be entered, no link. But there’s nowhere to put the code in so I can’t change my email

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**Author:** ![EagleEyes](https://forum.nameberry.com/user_avatar/forum.nameberry.com/eagleeyes/32/16252_2.png) [@EagleEyes](https://forum.nameberry.com/u/EagleEyes)\
**Post date:** [May 3, 2026, 9:06pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/7 "2026-05-03T21:06:39Z")

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I found what I believe is the email from when I updated my email address and it says:

"Welcome (email address)

[name\_m]You[/name\_m] can confirm your email address through the link below:

(link)

Or go to [https://nameberry.com/auth/confirm-email](https://nameberry.com/auth/confirm-email) and copy and paste this code into your browser: (code)"

I just went to that link in an Incognito window and it has a place to enter a confirmation code. Weird it wasn’t included in either of your emails, but maybe worth a try?

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**Author:** ![searose](https://forum.nameberry.com/user_avatar/forum.nameberry.com/searose/32/166398_2.png) [@searose](https://forum.nameberry.com/u/searose)\
**Post date:** [May 3, 2026, 9:14pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/8 "2026-05-03T21:14:51Z")

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[name\_m]Not[/name\_m] sure about OP but this let me put the code in, but then got stuck on the screen that says “logging you in…” And when I refresh my account it hasn’t updated the email (unless there’s a delay). [name\_f]Strange[/name\_f] it wasn’t in the email I got but thank you for sharing the link!

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**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 4, 2026, 12:24am UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/9 "2026-05-04T00:24:37Z")

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I got an email which gave me a code which it told me to enter in the nameberry website, whereas on the website it says to follow the link in the email but I don’t believe there is one (that i can see?)

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**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 4, 2026, 12:26am UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/10 "2026-05-04T00:26:16Z")

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my email reads:

[name\_m]Welcome[/name\_m] (email address)!

Enter this code on the website to confirm your email address:

(code)

and thats it

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**Author:** ![lagoon\_moth](https://forum.nameberry.com/user_avatar/forum.nameberry.com/lagoon_moth/32/165885_2.png) [@lagoon\_moth](https://forum.nameberry.com/u/lagoon_moth)\
**Post date:** [May 4, 2026, 2:48pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/11 "2026-05-04T14:48:41Z")

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hmm, does following the link from @.EagleEyes work? [https://nameberry.com/auth/confirm-email](https://nameberry.com/auth/confirm-email)

if not, you might want to contact support! 🤍

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**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 4, 2026, 8:10pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/12 "2026-05-04T20:10:20Z")

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i thought it worked and (it claimed to be logging me in under the new email address) but i waited 5 minutes and it just refused to log me in with it.

thank you anyway! i’ll contact support

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<div class="post-metadata">

**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 4, 2026, 8:10pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/13 "2026-05-04T20:10:42Z")

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this is exactly what happened to me!

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<div class="post-metadata">

**Author:** ![searose](https://forum.nameberry.com/user_avatar/forum.nameberry.com/searose/32/166398_2.png) [@searose](https://forum.nameberry.com/u/searose)\
**Post date:** [May 11, 2026, 3:21pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/14 "2026-05-11T15:21:53Z")

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Did you manage to get it changed? It’s still not working for me, I’ve emailed support but wondered if you found a way to fix it?

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<div class="post-metadata">

**Author:** ![oliv\_1631](https://forum.nameberry.com/user_avatar/forum.nameberry.com/oliv_1631/32/147360_2.png) [@oliv\_1631](https://forum.nameberry.com/u/oliv_1631)\
**Post date:** [May 17, 2026, 12:14pm UTC](https://forum.nameberry.com/t/can-you-change-your-email/480501/15 "2026-05-17T12:14:07Z")

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no not yet - support haven’t replied (emailed them two weeks ago…). I’ve found out I will lose this email in [name\_m]September[/name\_m] rather than [name\_f]June[/name\_f] so I am less immediately worried, but I still need the situation sorted!!
