Help

[name_f]My[/name_f] sister is trying to make an account on Nameberry, but it’s not working. [name_f]Every[/name_f] time she tries to log in she has to do everything again, and again, and again. Is there anyone who knows what to do?

She should have received an email asking her to click a link or enter a code to confirm her email address. This needs to be done before she can access the site. She may need to check her spam folder in case it’s landed there.

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We did that, but it says her email adress has already been taken😕

I don’t know if you know what we can do. No worries if you can’t help.

@katinka

If you can PM me the email address, I will look into it.

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