Hello,
I’ve been an NB member for years, but I was inactive for a while until just recently.
When I look at my name lists, I see most of them. But I could have sworn I used to be able to view all my favorited/hearted/liked names all in one list! What happened to that feature?
I’ve been discovering some unusual names I didn’t know before, and I’d like to be able to gather them all in one place.
Thank you!
Hi and welcome back @livialucille!
If you go to your account page here:
You should see all of your hearted names at the bottom, under the heading “My Favorites”.
I think I found the Lists page, but at the bottom where it says “Favorite Names” it’s just blank. [name_f]Do[/name_f] you have any idea why it is doing that?
if i’m not mistaken, i think there was a glitch a couple months ago where it removed some peoples names from their lists so maybe that happened to yours
It could be a glitch, but it may also be caused by a loading issue.
Please try in incognito/private browsing mode and/or clear your cookies and cache. This sometimes fixes this kind of issue for people.
Was this resolved as I have the same issue. The Account page wont load for me.
Should it be working?
Mine isn’t currently working either, a fix is being worked on. Sorry for the inconvenience!
Thanks for letting me know. I’m having baby in a few weeks so I hope its fixed soon! I’d love to see all the names I 'be been collecting over the last year.
Ooh, good luck! [name_f]Do[/name_f] you see an error message at all? [name_m]Just[/name_m] a blank page?
A blank page and then an error message comes up saying:
“ Application error: a client-side exception has occurred (see the browser console for more information).”
I have tried accessing the account page from laptop, phone, chrome and safari.
[name_f]Do[/name_f] you know when it will be fixed?
Thanks, that’s what I’m seeing too. I’m afraid I don’t know exactly when this will be resolved. It is being worked on as a priority.
i’m still not able to see mine. is this the same issue as last month, or has something different gone wrong ?
I cant see my name list either. Its actually really annoying now as we are having a baby in a few days and I worked on this list for years and raised the issue weeks ago. Is there any chance it will actually be fixed or is it a lost cause?
I will nudge it again, sorry for the inconvenience!
Any luck with accessing favourite name lists?
We think we have managed to resolve this. Please let me know if you’re still experiencing problems!
Update:
I am unable to see the favorite names on mobile, but I can see them on my laptop!
