This is an issue for some users following the Forums changeover.
Example: username has become username1 in the new Forums.
If this is an issue for you, please let us know below. It’s helpful to get as many examples as possible so we can investigate what has happened and where.
Edit: We have found a fix
This involves merging the two users (originalusername and originalusername1) in the system, and resetting the primary email address. Your username will return to normal and you will get your post count etc. back again.
I will confirm below when this has been done for each user. Please note that it may take a little while for the email address update to go through, but please get in touch if you are unable to log in for longer than 24 hours.
You will need to log out and log in again with the same email address and password you used to access the new Forums before.
Please continue to post below if this is an issue for you; I will send the affected usernames across to the tech side as I get them.
Apologies for the inconvenience!